West at Home: Become an Agent

West at Home is an apply and wait program for customer service representatives. Depending on the project, you may be obtaining, entering and verifying customer information, answering questions resolving issues, explaining sales features or offering additional products or services. You can work from the privacy of your own home and they do provide medical and dental benefits. West at Home offers schedules based on either per minute rate, per call, or guaranteed hourly rate. 

The application process is not difficult. I applied in less than 45 minutes. There were no questions about previous employers or references needed. You do have to submit to a background check if you are chosen for a position. There is also a short quiz that you must take that features questions about normal, everyday situations that occur in customer service related work. Some of the answers can be quite tricky so choose carefully. 

These are the required hardware for the computer:

•  Computer Type: PC compatible (sorry, no Macs)
• Internet Browser: Internet Explorer 6.0 or Higher
• Monitor Size: 15 inches or greater
• Minimum OS Version: Windows XP SP2 or Windows Vista
• Minimum RAM: 256 MB or higher for Windows XP SP2. 512 MB or higher for Windows Vista
• Minimum Processor Type: AMD Athlon, AMD Duron, Celeron or Pentium III or better
• Minimum Processor Speed: 1 GHZ (1000 MHz) or better
• Minimum Graphic Resolution: 1024 x 768 16 bit
• Sound card with speakers or headset for training audio (During call processing a headset that is attached to your phone is required.)
• Internet Connection: DSL or Cable connection only (Sorry, no modem access OR Satellite connections. 

Good Luck! The website did not mention a waiting list or that they were full, so there may be a possibility of at home employment.